Whether you are a big company or an individual user, we provide many support options for our software.

Free support:

  1. The Mosaic Project Forums

Paid support or during evaluation:

  1. Quality Assurance Site
  2. Direct support (email, skype, ...)

Please understand that Forum support is provided only on a voluntary basis, as such, we cannot guarantee any kind of service level. If you feel you need more extensive support, you should consider a subscription.

Support subscription provides you with the following benefits:

  1. Unlimited priority support for the duration of the subscription license
  2. Updates for the duration of the subscription license

Our customers who have received an account can enter our Quality Assurance site here:

http://aielli.net/qaPortal

Mosaic Project's personnel can enter the system here:

http://aielli.net/qaWeb