Whether you are a big company or an individual user, we provide many support options for our software.
Free support:
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The Mosaic Project Forums
Paid support or during evaluation:
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Quality Assurance Site
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Direct support (email, skype, ...)
Please understand that Forum support is provided only on a voluntary basis, as such, we cannot guarantee any kind of service level. If you feel you need more extensive support, you should consider a subscription.
Support subscription provides you with the following benefits:
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Unlimited priority support for the duration of the subscription license
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Updates for the duration of the subscription license
Our customers who have received an account can enter our Quality Assurance site here:
http://aielli.net/qaPortal
Mosaic Project's personnel can enter the system here:
http://aielli.net/qaWeb